Reclaim What's Rightfully Yours

Demand Refund: Your Ally in Consumer Rights

Empowering EU and Dutch consumers to secure rightful refunds from online retailers, ensuring fair treatment and legal compliance.

Our Mission

At Demand Refund, we are dedicated to championing the rights of consumers across the EU and Netherlands. Our mission is to ensure that every consumer receives the refunds they are entitled to, without hassle or delay. We are committed to providing expert guidance and support, leveraging our deep understanding of European consumer protection laws to achieve fair outcomes for all our clients. Join us in our quest to uphold consumer rights and foster a marketplace built on trust and transparency.

How We Help You

Demand Refund specializes in assisting consumers to reclaim their money from online retailers, ensuring a smooth and effective process.

Begin Your Claim

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Illegal Vouchers

We tackle situations where retailers offer vouchers instead of refunds, ensuring you receive the cash you’re owed.

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Delayed Repairs

Our team expedites the repair process, holding retailers accountable for unnecessary delays.

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Undelivered Goods

We ensure that you either receive your purchased items or get a full refund promptly.

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Consumer Rights Expertise

With our in-depth knowledge of EU consumer laws, we provide reliable support to secure your rightful refunds.

Our Specialized Services

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Illegal Voucher Recovery

We ensure that consumers receive their rightful cash refunds instead of unlawful vouchers, holding retailers accountable to EU consumer protection laws.

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Delayed Repair Compensation

Our team assists in securing compensation for consumers when retailers fail to repair products within the promised timeframe, ensuring your rights are protected.

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Undelivered Goods Resolution

We help consumers reclaim their money when retailers do not deliver purchased items, advocating for a swift and fair resolution.

How It Works

We Review

We understand your consumer rights and ensure the retailer complies. Our team confirms all the details needed to build a strong case for you.

We Draft

We prepare and send a personalized refund claim to the retailer on your behalf, using all the details you provided.

We Follow Up

We chase the retailer, escalate disputes if necessary, and negotiate until your refund is approved.

You Profit

Whether it’s a full refund, a replacement item, or another form of compensation, we handle the entire process and make sure you get exactly what you’re owed—fast and hassle-free.

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What Our Clients Say

★★★★★

“Demand Refund turned a frustrating situation into a seamless experience. I got my refund in just two weeks!”

Anna Jansen

Happy Customer

★★★★★

“Their expertise in consumer rights is unmatched. I received my money back without any hassle.”

Lars van Dijk

Satisfied Client

★★★★★

“Thanks to Demand Refund, I was able to reclaim my money from a retailer that refused to deliver my order.”

Sophie de Vries

Grateful Customer

Take Control of Your Refund Rights

Don’t let retailers keep what’s rightfully yours. Reach out to Demand Refund today and learn how we can help you reclaim your money. Our team is ready to assist you in navigating your consumer rights and securing the refunds you deserve.