DemandRefund

Contact finder

Find a company's billing or support email

Enter the company's website or paste one of their emails. We read their own contact, help, billing, privacy and terms pages and list the addresses, phone numbers and forms we actually find, with the page each came from.

Start your refund

Free · 3 cases a day · no signup

or drag it here, or paste it. Up to 3.
3What happened?

Card numbers are stripped before anything is read. You send the email yourself.

Where companies hide their billing address

Many businesses push you toward a chat bot or a help centre and keep the email off the contact page. It's often still published, just somewhere else. The places worth checking, which the finder reads for you:

  • The privacy policy. Data protection laws push companies to publish a contact for privacy requests, and it's usually a monitored inbox.
  • The terms of service, which often name a billing or legal contact for notices.
  • Refund, returns and billing help articles in the help centre.
  • The footer of the receipt or renewal email they sent you, which is why pasting it helps.

We show only what we found

A guessed address like billing@company.com looks right and quietly goes nowhere. The finder never makes one up. Each result shows the page it was read on, and email addresses show whether their domain has a mail server. Addresses for press, jobs, partnerships and sales are left out, because they won't refund anything.

Billing, refunds and cancellations rank first, then support, then general inboxes, then legal and privacy addresses as a last resort.

When there's no email at all

Some companies only take requests through a form, an in-app chat or a phone line. The finder lists those routes too. Paste the email it writes into the form so you still have the full request in your own words, and screenshot the form before you submit it.

Related: refund email generator, refund call script, find a company's billing email, refund guides by company.

Questions

Why can't it read some websites?

A few sites block automated visits or build their pages entirely in JavaScript. When that happens, paste a receipt or any email the company has sent you, and we'll use the addresses in it.

Is it OK to email the privacy address about a refund?

Use it when there's no billing or support address. Say clearly that it's a billing matter and ask them to pass it on. It isn't their department, but it is a monitored inbox at most companies.