How to get a refund from YouTube Premium
YouTube says you may be eligible for a refund if Premium features or related videos do not work, and you request it while signed in to the account with the active membership. Cancelling alone does not refund the rest of the period, and a granted refund ends your Premium access.
Checked against YouTube Premium's own help pages on October 24, 2026.
Official ways to reach YouTube Premium
Get help from YouTube support
Manage or cancel paid memberships
Premium bought through the Apple App Store follows Apple's refund policies and is cancelled through your Apple account, so refund requests go to Apple Support.
What YouTube Premium's help pages say about refunds
- You may be eligible for a refund if videos or features tied to your Premium membership do not work, and if a refund is granted your Premium access is removed. Source
- Cancelling stops renewal but YouTube does not refund the time between cancelling and the end of the membership, and partly used prepaid plans such as annual plans are not refunded. Source
- Refunds go back to the original payment method, and YouTube says most are processed within 5 business days, with longer times for carrier billing and online banking. Source
- If you are billed through Google Play and want to cancel immediately with a refund, YouTube tells you to contact the YouTube support team. Source
- Cancelling: Open your paid memberships page, choose the membership, and follow the steps to cancel. Your benefits continue until the end of the current billing period and you are not charged again. Source
Policies change. Follow the source links for YouTube Premium's current wording before you rely on a detail.
Write your YouTube Premium refund request
Paste the receipt or billing email YouTube Premium sent you. We'll pull out the charge details and write a specific request you can send through any of the routes above, plus a script if you'd rather call.
YouTube Premium refund questions
Does YouTube Premium have an email address for refunds?
We didn't find a customer email address on YouTube Premium's own help pages. Its published routes are get help from youtube support, manage or cancel paid memberships. Paste your written request into the form or chat so your wording is on record.
How do I contact YouTube Premium about a charge?
Use the routes above, all taken from YouTube Premium's own pages. Have the charge date, amount and your account email ready, and ask for a reference number.
What if YouTube Premium won't refund me?
Send one follow-up with a short deadline, keeping everything in writing. If you paid by credit card, you can dispute a charge for something not provided as agreed with your card issuer, generally within 60 days of the statement that showed it. Consumer agencies like the FTC or your state attorney general take complaints too.